Skip to main content
How do I receive Notifications?
Updated over 9 months ago

The AlertAQ™ Water & A/C Intelligence Platform sends notifications as emails, SMS, mobile app push notifications, and voice calls (flood alerts only).

To enable or disable notifications:

AlertAQ

  • Log into the AlertAQ Platform

  • Click "Account" from the left side panel

  • Select the "Notifications" tab

  • Use the toggles to select your preferred methods

Alert Labs mobile app (iOS and Android)

  • Launch the AlertAQ mobile app

  • Tap the Menu (three horizontal lines) in the top right corner

  • Tap "Account"

  • Select the "Notifications" tab

  • Use the toggles to select your preferred methods

Alert Labs Dashboard (previous, legacy Dashboard)

  • Click the Menu (three horizontal lines) in the top right corner

  • Select "Alerts" from the menu

  • In the "My Notifications" section, use the toggles to select your preferred methods

  • Hit the "Save" button once you've made your changes

Did this answer your question?