Your Sensor Relay can display different LED light statuses to help you understand what's happening and the next troubleshooting steps. Your Sensor Relay will provide connectivity for any of your companion sensors installed within 200 ft of it. Each device has a light on top to let you know its status. Click here to see the LED Light Status help article for Flowie-O.
LED Meanings for Sensor Relay
White (blink 5 times): Startup sequence
Red (fast blink 3 times): Disconnected
Yellow (slower blink): Connecting to cellular network
Yellow to Green (blinking between): In the process of connecting to the Cloud
Green (slow pulsing): Connected
Yellow (breathing): Connected but on battery power
Magenta/Green (alternating blink): Downloading a firmware update
Magenta/White/Green/Cyan (various blink): Installing a firmware update
Blue (blinks every 5 sec): Temperature or humidity in alarm state
If you suspect any issues with your Sensor Relay or companion sensors, checking the LED light on your devices is a great first step.
Remember, if you're ever having trouble, please don't hesitate to contact us through chat or by email at hello@alertlabs.com to ask for assistance.