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65 articles
Where can I find serial numbers?
Drained BatteryThis article will help you navigate Drained Battery alerts.
Sensors Offline
How to actuate your Shuttie
Sensor Relay
Installing and registering your new sensor
What do the Lights on Sensor Relay Mean?This article helps explain the meanings of each LED light status that you may encounter on your Sensor Relay.
Can I use Wi-Fi instead of cellular?
How to reset Sensor Relay?
Is your Sensor Relay issuing a drained battery notification?
Troubleshooting Guide for Offline Sensor Relay
Flowie-O & Flowie Water Flow Sensors
Installing and registering your new sensor
How do I read my water meter?This article describes how you can take a reading on your water meter.
Video - Flowie-O Installation
How does Flowie-O work?
Why do I need to register my Flowie-O?
How to Calibrate Flowie-O on the Alert Labs Legacy DashboardHere's a guide on how to get your Flowie-O calibrated in the Alert Labs Legacy Dashboard. Please note this is NOT for the AlertAQ portal.
Flowie-O installation guide
Finding a leak
How to Change the Batteries in Flowie-OA guide on how to change the batteries in your Flowie-O sensor.
How does Flowie work?
How do I know if the sensors will work at my property?
Prevent and treat frozen pipes
Leak Detection | AlertAQ
How to calibrate my water flow sensor
What is Flowie-O?
Water bill calibration
How to reset your Flowie sensorResetting your Flowie water flow sensor
Troubleshooting Guide- Offline Flowie-O
Floodie Flood Sensor
Installing and registering your new sensor
Can I use more than one Floodie at once?
Prevent and treat floods
Can a Floodie companion sensor work without a Sensor Relay?
Where do I install the Floodie companion sensor?
Why is there a red light on my Floodie?
How do I change the batteries in Floodie?
Floodie Quick Start Guide
Video - Floodie Companion Sensor Installation
Video - Floodie accessories and alerts
What is Floodie?
Troubleshooting guide for Floodie/Humie
Accessories
Extension antennas, temperature cables, and flood cables
Do I need an antenna extender?How to Install and Use an Antenna Extender with Alert Labs Cellular Sensors
Temperature Cables
Pulse Cable Installation
Shuttie Automatic Water Shut-off Valve
Installing and registering your new sensor
Video - Shuttie Automatic Water Shut-Off Valve Installation
Can Shuttie be installed on a vertical pipe?
Stuck Shuttie - manual override
How to install Shuttie?
What is Shuttie Plug-In?
Blocked valve | Shuttie (Plug In)
How to change batteries in Shuttie (Battery)?Video and written instructions for changing Shuttie batteries
Sentree A/C Monitoring System
Installing and registering your new sensor
Will Sentree affect the manufacturer’s warranty on my air conditioning unit?
Will Sentree work at a commercial property?
How is the Sentree A/C monitoring system installed?
Does Sentree work with all types of air conditioners?
Is Sentree waterproof?
Does Sentree work with a heatpump?
Will Sentree work on commercial applications?
What information does Sentree give me?
What if the cellular signal is weak?
Video - Sentree A/C Monitoring System Installation
Setting up your company account
What do the lights on Sentree mean?
Understanding Your Sentree Data | Legacy DashboardHow to navigate and understand your Sentree HVAC data in the Alert Labs Legacy Dashboard.
Sentree Alert Thresholds
What is Sentree?
Understanding your Sentree HVAC Graphs & Data | AlertAQ™How to navigate and understand your Sentree HVAC data in AlertAQ.