Alert Labs Products
65 articles
- Where can I find serial numbers?
- Drained BatteryThis article will help you navigate Drained Battery alerts.
- Sensors Offline
- How to actuate your Shuttie
- Sensor Replacement ProcessMoving sensor data and settings to a new sensor
- Unified billing dates at Alert LabsChoose a single date for your Alert Labs invoices
Sensor Relay
Installing and registering your new sensor
- What do the Lights on Sensor Relay Mean?This article helps explain the meanings of each LED light status that you may encounter on your Sensor Relay.
- Can I use Wi-Fi instead of cellular?
- How to reset Sensor Relay?
- Is your Sensor Relay issuing a drained battery notification?
- Troubleshooting Guide for Offline Sensor Relay
Flowie-O & Flowie Water Flow Sensors
Installing and registering your new sensor
- How do I read my water meter?This article describes how you can take a reading on your water meter.
- Video - Flowie-O Installation
- How does Flowie-O work?
- Why do I need to register my Flowie-O?
- Flowie-O installation guide
- Finding a leak
- How to Change the Batteries in Flowie-OA guide on how to change the batteries in your Flowie-O sensor.
- How does Flowie work?
- How do I know if the sensors will work at my property?
- Prevent and treat frozen pipes
- Leak Detection | AlertAQ
- How to calibrate my water flow sensor
- What is Flowie-O?
- Water Bill Calibration
- How to reset your Flowie sensorResetting your Flowie water flow sensor
- Troubleshooting Guide- Offline Flowie-O
Floodie Flood Sensor
Installing and registering your new sensor
- Can I use more than one Floodie at once?
- Prevent and treat floods
- Can a Floodie companion sensor work without a Sensor Relay?
- Where do I install the Floodie companion sensor?
- Why is there a red light on my Floodie?
- How do I change the batteries in Floodie?
- Floodie Quick Start Guide
- Video - Floodie Companion Sensor Installation
- Video - Floodie accessories and alerts
- What is Floodie?
- Troubleshooting guide for Floodie/Humie
Accessories
Extension antennas, temperature cables, and flood cables
Shuttie Automatic Water Shut-off Valve
Installing and registering your new sensor
- Video - Shuttie Automatic Water Shut-Off Valve Installation
- Can Shuttie be installed on a vertical pipe?
- Shuttie Stuck | Shuttie (Battery)How to manually clear / override a Shuttie Battery in a Stuck state
- How to install Shuttie?
- What is Shuttie Plug-In?
- Shuttie Stuck | Shuttie (Plug In)How to manually clear / override a Shuttie Plug In when it's Stuck
- How to change batteries in Shuttie (Battery)?Video and written instructions for changing Shuttie batteries
- Shuttie Schedule ModeSet a schedule for Shuttie to turn off your water outside of business hours
Sentree A/C Monitoring System
Installing and registering your new sensor
- Will Sentree affect the manufacturer’s warranty on my air conditioning unit?
- Will Sentree work at a commercial property?
- How is the Sentree A/C monitoring system installed?
- Does Sentree work with all types of air conditioners?
- Is Sentree waterproof?
- Does Sentree work with a heatpump?
- Will Sentree work on commercial applications?
- What information does Sentree give me?
- What if the cellular signal is weak?
- Video - Sentree A/C Monitoring System Installation
- What do the lights on Sentree mean?
- What is Sentree?
- Understanding your Sentree HVAC Graphs & Data | AlertAQ™How to navigate and understand your Sentree HVAC data in AlertAQ.
- Sentree A/C Monitoring System - RetiringService and support ending June 30, 2027