When an event or alert occurs at one of your properties, you can acknowledge the alert in the Alert Labs Dashboard to help keep the most accurate data history on your property. To do so, first, log into your Dashboard and navigate to the 'Events' tab at the top.
Tip: When in the Events screen you can also narrow down by property if needed
From there you can select the individual event by clicking "Edit Details" to provide more information about the event and make other updates:
Within the Edit Details screen, you can acknowledge the alert, write notes, set a priority level, and label it as "accurate", "not accurate", "a test", etc.
These details will apply to this specific event.
Don't forget to hit the "Save" button after making your changes.
Remember, if you're ever having trouble, please don't hesitate to contact us through chat or by email at hello@alertlabs.com to ask for assistance.