Skip to main content
All CollectionsAlert Labs Products
Where can I find serial numbers?
Where can I find serial numbers?
Updated over a week ago

In order to register a sensor, you'll need to know the serial number of your sensors.

Each Alert Labs sensor has its serial number listed in three locations:

  1. On cardboard box that your sensor arrived in.

  2. On the instructional sticker that arrives attached to your sensor.

  3. On or inside the sensor (see specific sensor examples below for location).

Floodie

Serial numbers are twelve-digits long; the first two digits are letters, and the remainder are numbers. For example, the Floodie serial numbers begin with the letter L.

Location 1: On the cardboard box it arrived in.

Location 2: On the instructional sticker that arrives attached to your sensor.

Location 3: Inside the sensor, just above the batteries.


โ€‹

Remember, if you're ever having trouble, please don't hesitate to contact us through chat or by email at hello@alertlabs.com to ask for assistance.

Did this answer your question?