Skip to main content

Do I need a subscription?

Why Alert Labs devices require an annual subscription

Updated over 3 weeks ago

Yes, a subscription is required. The subscription gives you access to the AlertAQ™ platform, continuous improvements, and a suite of powerful features designed to protect your property, reduce costs, and help you achieve sustainability goals.

Our subscription ensures you get the most value from your Alert Labs solution. Here’s what it covers and why it matters:

Access to the AlertAQ™ Water Intelligence Platform

Your subscription unlocks the intuitive, user-friendly dashboard where you can monitor water, temperature, and humidity data across all your properties. Self-guided resources and optional personalized training make it easy for your team to get started.

12 Advantages of Your Subscription

When you subscribe, you’re investing in a proactive water management system that delivers:

  1. Protection
    Prevent costly water damage with early detection and real-time alerts.

  2. Notifications
    Receive proactive alerts for leaks, unusual water use, and low temperatures so you can act fast.

  3. Data Analytics
    Gain actionable insights from advanced analytics to make informed decisions about water usage and conservation.

  4. Data Security
    Be confident that your information is safe and secure. Your subscription ensures that the data collected by your Alert Labs devices is securely transferred and stored.

  5. Sustainability
    Track and measure conservation efforts to meet sustainability targets efficiently.

  6. Cost Savings
    Reduce water-related expenses through machine learning analysis and actionable recommendations.

  7. Feature Updates
    Enjoy regular platform enhancements, including improved algorithms for faster, more accurate leak detection.

  8. Firmware Upgrades
    Keep sensors performing at their best with over-the-air updates, such as battery life improvements.

  9. Compliance Tools
    Set custom alert thresholds and generate reports to meet regional regulations for water use, temperature, and humidity.

  10. Reliability and Support
    Access our top-rated support team 7 days a week, plus optional services like installation and customer success programs.

  11. Integration
    Seamlessly connect with your existing building management systems through OpenAPI specifications.

  12. Scalability
    Expand water, temperature, and humidity monitoring across multiple properties for consistent visibility.

Why It’s Essential

The subscription ensures secure data transfer and storage, continuous feature enhancements, and the tools you need to protect your assets and optimize water management. It’s not just about connectivity. It’s about delivering peace of mind and measurable value.

Did this answer your question?