
Frequently Asked Questions
11 articles
- Do I need my own cellular connection for the sensors to work?Do AlertLabs Sensors require my own cellular connection?
- Frequently Asked QuestionsThis article answers some of the most commonly asked questions about our products.
- How to Contact SupportThis article describes different methods you can use to contact our Support Team.
- Why do I need to take pictures of my Sentree?Here's why we request installation photos for Sentree installations.
- Installation videosThis article contains installation videos for each type of sensor.
- Return PolicyInfo about Alert Labs' Return Policy
- Where's my water meter?Information on how to find your water meter
- Do I need a subscription?Why Alert Labs devices require an annual subscription
- What do the lights on my sensor mean?LED light activity guides for Alert Labs Sensors
- Automated Subscription SystemInformation about your annual Alert Labs Subscription
- New Logo and Address