
Frequently Asked Questions
10 articles
Do I need my own cellular connection for the sensors to work?Do AlertLabs Sensors require my own cellular connection?
Frequently Asked QuestionsThis article answers some of the most commonly asked questions about our products.
How to Contact SupportThis article describes different methods you can use to contact our Support Team.
Why do I need to take pictures of my Sentree?Here's why we request installation photos for Sentree installations.
Installation videosThis article contains installation videos for each type of sensor.
Return PolicyInfo about Alert Labs' Return Policy
Where's my water meter?Information on how to find your water meter
Do I need a subscription?Why Alert Labs devices require an annual subscription
What do the lights on my sensor mean?LED light activity guides for Alert Labs Sensors
Automated Subscription SystemInformation about your annual Alert Labs Subscription