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Frequently Asked Questions
10 articles
Do I need my own cellular connection for the sensors to work?
Frequently Asked QuestionsThis article answers some of the most commonly asked questions about our products.
How to Contact SupportThis article describes different methods you can use to contact our Support Team.
Why do I need to take pictures of my Sentree?Here's why we request installation photos for Sentree installations.
Installation videosThis article contains installation videos for each type of sensor.
Return Policy
Where's my water meter?
Do I need a subscription?Why Alert Labs devices require an annual subscription
What do the lights on my sensor mean?
Automated Subscription System