If you have a question, suggestion, feedback, or issue, we'd like to hear from you.
Chat with us
Chat with us
Chat directly with the team through the Alert Labs website, Help Center, AlertAQ™ portal, and the AlertAQ™ app. Our live chat is monitored weekdays from 8am to 9pm EST, and weekends from 9am to 5pm EST. Holiday hours are subject to change.
Website and Help Center
Look for the orange icon, located in the bottom right corner of this page, and click on it to start a conversation.
AlertAQ™
You can also reach us through the AlertAQ™ platform and the AlertAQ™ app. Select the Help option from the left sidebar or footer, respectively.
A new box will appear at the bottom right corner. Here you can search for articles in our Help Center, or select "Send us a message" to talk with a support agent.
Email us
Email us
Get in touch with our Support Team by emailing hello@alertlabs.com.
Call us
Call us
Our office hours are Monday through Friday, 9am to 5pm EST.
Call us toll-free at 1 888-425-3780
Feel free to request a phone call through our chat at any time. Our Support team will provide you with a link to call their direct extension.
