Skip to main content
All CollectionsFrequently Asked Questions
What do the lights on my sensor mean?
What do the lights on my sensor mean?
Updated over 8 months ago

Alert Labs sensors display different light colors and patterns that we can use for troubleshooting. Whether a cellular or companion sensor, each Alert Labs device has a light on top to let you know its status. If you suspect any issues with your sensors, checking the light on your devices is a great first step.

Follow the guide below, and if you require further assistance, please be sure to let support know the color and pattern of the light on the sensor that you're troubleshooting.

Light guides for Alert Labs sensors

Remember, if you're ever having trouble, please don't hesitate to contact us through chat or by email at hello@alertlabs.com to ask for assistance.

Did this answer your question?